World tourism remains resilient despite global uncertainties’ knock down

By Josephine Wawira With a 3.6% real GDP growth in Q1 2017, the world economy has remained strong, surpassing the earlier forecast at 3.5% for 2017-2018. This growth, according to Euromonitor International, is and continue to be highly driven by emerging markets which account for approximately 74% of the world’s real GDP expansion, and a... Continue Reading →

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Jumia Travel launches a new feature to scale Facebook Messenger as a CS channel 

By Josephine Wawira   Africa’s leading online travel agency Jumia Travel has announced the launch of customer service for Messenger with Salesforce (world’s leader in Customer Relationship Management). Nairobi, Kenya - 19th July, 2017 – Facebook Messenger is now fully integrated in Jumia Travel’s system as a powerful channel for Customer Service. The integration of customer service... Continue Reading →

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