Nairobi sees 22% boost in domestic air travel capacity

By Josephine Wawira Nairobi is the only city in Africa whose airports are recording higher growth for domestic capacity than that of international capacity, with a 22% boost. This is according to a new report by ForwardKeys, which compares Nairobi’s trend to most of the other top 10 African Airports ranked by total scheduled capacity…Read more Nairobi sees 22% boost in domestic air travel capacity

My Encounter with Gambit, the Legendary Dolphin

By Josephine Wawira A blustery morning as showers of rain fall on Durban’s Golden Mile. Surfers brace the waves oblivious of the stunned onlookers. Past the bustling vessels on Durban Port, some docking and others setting sail; I reach the mighty uShaka Marine Park from Southern Sun Elangeni & Maharani Hotel. Families walk in with…Read more My Encounter with Gambit, the Legendary Dolphin

Jumia Travel launches a new feature to scale Facebook Messenger as a CS channel 

By Josephine Wawira   Africa’s leading online travel agency Jumia Travel has announced the launch of customer service for Messenger with Salesforce (world’s leader in Customer Relationship Management). Nairobi, Kenya - 19th July, 2017 – Facebook Messenger is now fully integrated in Jumia Travel’s system as a powerful channel for Customer Service. The integration of customer service…Read more Jumia Travel launches a new feature to scale Facebook Messenger as a CS channel 

Hospitality and tourism’s relevance to African markets

By Josephine Wawira The hospitality and tourism is an important sector for many developing countries, since it is one of the main foreign exchange earners and key exports component. In 2016, foreign visitors to Africa reached 58 million with a spending of USD 40.7 billion approximately 36.3%, and projected to reach 42.9bn by end of…Read more Hospitality and tourism’s relevance to African markets

Jumia Named Among MIT Top 50 Smartest Companies 2017

By Josephine Wawira   Each year, Massachusetts Institute of Technology (MIT) identifies top 50 global companies, both established and startups that are creating new opportunities using ingenious technologies to meet the needs of a demanding market worldwide. Nairobi, Kenya - 10th July, 2017 – Jumia Group (formerly Africa Internet Group), has for the second consecutive…Read more Jumia Named Among MIT Top 50 Smartest Companies 2017

Five ways to keep your carbon footprint low while travelling

By Lillian Gaitho   Apart from the positive impact as a leading economic frontier and the fastest growing sector, tourism also accounts for 5-12% of global greenhouse emissions through related activities such as travel, adventure and comfort amenities. Although most stakeholders are aware of this fact, most are quite uncertain of curbing measures that they…Read more Five ways to keep your carbon footprint low while travelling

Mobile-first Experience in the Hospitality Industry

By Josephine Wawira A report by IDC (International Data Center) indicates that Africa has steadily recorded an increased shipment of smartphones in every quarter, and the market is expected to double in volume, accounting for a third of all handset shipments by end of 2017. This will further bolster the number of customers preferring to…Read more Mobile-first Experience in the Hospitality Industry