Using Technological Solutions to Drive Revenue

Case Study: The Zehneria Portico By Elizabeth Kiburu & Josephine Wawira Kenya is largely viewed as a leisure destination. However, as Kenya takes on the new identity of being East Africa’s economic hub, it is continually molding into a business destination. Additionally, Kenya is globally getting recognized as the African New Technologies hub, therefore bolstering... Continue Reading →


Where to go for a road trip this Madaraka weekend

By Josephine Wawira Nothing gets Kenyans more excited than a long weekend from work and all the hustles of life; and this Madaraka Weekend is just one of those. As we celebrate 55 years of internal self-rule, there is no better way than taking a road trip to a destination you haven’t been to before.... Continue Reading →

How mobile web traffic-driven-internet connectivity is impacting travel in Kenya

  BY JOSEPHINE WAWIRA Defined as browser-based Internet services accessed from handheld mobile devices such as smartphones or feature phones; through a mobile or other wireless network, mobile web traffic continues to rise globally. It is largely driven by faster Internet speeds, availability of multiple mobile applications, as well as feature-rich devices. Kenya in 2017 had a mobile subscription rate of 41... Continue Reading →

Digital Tech Disruption in The Food Service Industry

     By Josephine Wawira The food service industry has greatly evolved over the years, especially as the world gradually goes mobile. Food consumers’ demands, and specifications have largely contributed to the industry disruption, as a time sensitive generation arises. A working class with little or no time to personally make home made meals still... Continue Reading →

Jumia Travel launches a new feature to scale Facebook Messenger as a CS channel 

By Josephine Wawira   Africa’s leading online travel agency Jumia Travel has announced the launch of customer service for Messenger with Salesforce (world’s leader in Customer Relationship Management). Nairobi, Kenya - 19th July, 2017 – Facebook Messenger is now fully integrated in Jumia Travel’s system as a powerful channel for Customer Service. The integration of customer service... Continue Reading →

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